Welcome to CindiLou Intimates. By accessing our website or purchasing our products, you agree to
the terms outlined below. Please read carefully before using our services.
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Use of Website
CindiLou Intimates grants you a limited, non-exclusive, and revocable license to access and use
our website for personal shopping purposes. You may not misuse our website, tamper with its
functionality, or use it for unlawful activities.
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Product Availability
All products are subject to availability. We reserve the right to limit the quantity of items
purchased and to discontinue or modify items at any time without prior notice.
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Pricing and Payment
All prices are listed in [Currency] and include applicable taxes unless stated otherwise. We
accept major credit cards and payment gateways. Your order is only confirmed upon successful
payment authorization.
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Order Processing & Shipping
Orders are typically processed within 1–3 business days. Shipping times vary by location. Once
your order is dispatched, we’ll send you a tracking link. We are not responsible for delays
caused by couriers or customs.
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Return & Refund Policy
We want you to love your CindiLou pieces. If you’re not satisfied:
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Returns: Items can be returned within 14 days of
delivery if
unworn, unwashed, and with original tags and packaging.
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Non-returnable items: For hygiene reasons, we do not
accept
returns on underwear or final sale items.
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Refunds: Approved returns will be refunded to your
original
payment method within 7–10 business days after inspection.
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Shipping costs: Original shipping fees are
non-refundable.
Return shipping is the responsibility of the customer unless the item was defective or
incorrect.
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How to initiate: Contact our support team with your
order
number to begin a return.
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Exchange Policy
At this time, we do not offer direct exchanges. Please return the item and place a new order for
your preferred size or style.
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Intellectual Property
All content on this site — including images, logos, graphics, and text — is owned by CindiLou
Intimates and may not be used, copied, or reproduced without written permission.
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Liability Disclaimer
CindiLou Intimates is not liable for any indirect, incidental, or consequential damages that may
result from using our site or products.
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Modifications
We reserve the right to update these terms at any time. Continued use of our website signifies
your agreement to the updated terms.
